Frequently Asked Questions

This experience is weather-dependent. If you’re visiting from out of state or internationally, we recommend booking your flight early in your trip to allow flexibility for rescheduling if needed.

What do we see on these tours?

Fuggedaboutit! We see it all on the full day or night tours, including the Verrazano bridge, Upper New York Bay, One World Trade Center (Freedom Tower), Empire State Building, Statue of Liberty, and more!

Is Azzurra City Tours safe?

Ensuring the health and safety of our passengers is our top priority. Your captain is an FAA-certified commercial pilot, highly experienced in the NYC airspace. Our aircraft undergo regular maintenance checks and are meticulously cleaned and sanitized before and after each flight. Rest assured, you can enjoy your aerial tour knowing your well-being is our utmost concern.

Are there weight restrictions?

Yes. Passenger weigh-in is required, and the total weight of all passengers, including clothing and gear, must not exceed 450 lbs. Exceeding this limit may result in denied boarding or additional charges.

What should I bring?

A valid photo ID, camera, your favorite playlist, and the credit card used for the reservation.

What should I wear?

It's simple. Dress for the season and be comfortable! No high heels are permitted onboard.

How does seating work?

(Oprah voice) You get a window seat! You get a window seat! Everyone gets a window seat in our 3-seater airplane.

How do I get to the Hangar?

Oh, that's easy! Just type our location into your favorite navigation app. We're located at Linden Airport, New Jersey. For mass transit, take the NJ Transit Northeast Corridor towards Trenton, exiting at Linden (5 stops from NY Penn Station), then take a taxi to the hangar. Once you arrive, just give us a call or text and we'll greet you!

What time should I arrive?

Please arrive 25 minutes before your scheduled flight for critical onboarding and safety briefings. We have limited lounge space in our private hangar so please do not arrive too early either. If you are an early bird, than there are shops and restaurants near Linden airport that can be accessed by private vehicle. If you are not arriving in a private vehicle than kindly proceed to the main terminal of Linden airport and make contact with us via phone.

What if I'm running late?

Contact us immediately. Guests arriving after their appointed check-in time will incur a $50 late fee. If arrival is more than 30 minutes after scheduled departure, you'll need to reschedule and pay a $100 fee.

What if there is bad weather?

We take your safety seriously. So, while mother nature can be unexpectedly feisty, we'll gladly reschedule your tour due to inclement weather—at no additional cost. (Ex: rain, low cloud layer, high winds, etc.) Safety first! We'll gladly reschedule your tour due to inclement weather at no additional cost.

Can I park at the Hangar?

Absolutely! Tons of free parking available onsite (in your face, Newark airport!).

How is flight time calculated?

Your flight time starts at your appointed check-in time. But don’t worry—we're not stingy ;-)

Do you fly in the winter?

Yes, we fly all year round, weather permitting.

Do you offer refunds?

Refunds are a no-no. We have a strict no-refund policy but will gladly work with you to rebook within 120 days of your original booking date.

Additional Information:

• All flights subject to weather, winds, FAA flight restrictions, and crew scheduling changes.
• Night flights (after sunset) incur a $70 evening operations surcharge.
• Same-day flight requests, if accommodated, incur a $75 surcharge.
• Airport fees are $40 per person, collected by us and paid directly to the airport. Discounts available if prepaid via a separate invoice. Cash required for in-person payments.
• Guests must sign a digital waiver and present a valid government-issued ID (driver’s license or passport). To expedite check-in, request an online verification email.
• For safety, no high heels, flash photography, weapons, or intoxicated passengers allowed onboard. Passengers on federal or airline no-fly lists are prohibited.
• Gratuities for your flight crew are customary and greatly appreciated. Prepaid gratuities available upon request.

We look forward to seeing you soon!